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Contact details for public authorities and other organisations that can offer support and assistance
Last updated: 17/12-2024
You can find contact details here for public authorities and other organisations that can offer support and assistance if you are subjected to violence.
Helplines you can call anonymously
Helplines are telephone numbers you can call for help and support if you are subjected to threats and violence.
Calls are free of charge. You do not need to give your name when you call. Your call will not appear on your telephone bill. The people who answer calls to helplines have a duty of confidentiality. This means that they are not allowed to discuss anything you say with someone else.
Helplines have access to interpreters who can translate into many languages. Tell the person who answers your call which language you want to speak and stay on the line while they contact an interpreter.
Kvinnofridslinjen, is the national women’s helpline that you can call if you have been subjected to threats and violence and need support. The helpline is open 24 hours a day.
The telephone number for Kvinnofridslinjen is 020 50 50 50.
If you are a transgender adult who has been subjected to domestic abuse or sexual violence, you can get support by calling Stödlinjen för transpersoner, the national support line for transgender people. The support line is open every day between 11:00 and 19:00.
The telephone number for the national support line for transgender people is 020 55 00 00.
Rätt att välja (Right to Choose) is a support line you can call if you are forced to live under rules and demands to protect your family’s reputation or honour. This may include being subjected to coercive control, threats or violence. The support line is open every day between 07:00 and 21:00.
The telephone number for Rätt att välja is 020 57 70 70.
Stödlinjen för män, the national support line for men, helps men who have been subjected to threats and violence. The support line is open every day between 07:00 and 21:00.
The telephone number for the national support line for men is 020 80 80 80.
Contact a helpline for women (kvinnojour) or girls (tjejjour)
A kvinnojour is an organisation that offers support and shelter to women and children who have been subjected to domestic violence or honour-related violence and oppression. There are also similar support organisations for girls and young women. Anyone contacting one of these organisations can choose to remain anonymous. They do not record who you are or what you tell them.
Most of the support organisations for women and girls are non-governmental organisations. There are support organisations for women and girls all over Sweden.
Contact social services in your municipality
Municipalities have a responsibility to protect victims of domestic violence. For example, they may offer a place in a women’s shelter.
Municipal social services have a duty to support and assist children, women and men who live with domestic violence and honour-related violence and oppression.
You can find contact details for social services on your municipality’s website.
Contact a health centre
Healthcare providers can help you if you have been subjected to threats or violence. If you have been subjected to threats or violence, you can contact a health centre.
They can help you in various ways, such as by documenting your injuries even if you are not yet ready to go to the police.
Contact the police
If you or someone you know has been subjected to violence, you can report the matter to the police. The police can offer protection if you need it.
To contact the police if it is not an emergency, you can:
- telephone 114 14; or
- visit a police station.
Always call 112 in an emergency.
Other organisations that offer support and assistance
Children's Rights in Society (Bris)
Bris is an organisation that offers support to children and young people. If you are under 18 years of age, you can call, text, email or chat with a counsellor at Bris.
The telephone number for Bris is 116 111.
Calls are free of charge and you do not need to give your name when you call.
Victim Support Sweden (Brottsofferjouren)
Victim Support Sweden (Brottsofferjouren) is an organisation that offers support and advice to victims of crime and their families, as well as to people who witness crime.
The telephone number for Victim Support Sweden is 116 006
Calls are free of charge. You do not need to give your name when you call.
Killar.se
Killar.se is a website with a chat function that offers advice and support to anyone between the ages of 10 and 25 who identifies as male.
Linnamottagningen
Linnamottagningen offers support, shelter and advice to young people who are subjected to coercive control, threats and violence by family members.
The telephone number for Linnamottagningen is 020 40 70 40
Calls are free of charge. You do not need to give your name when you call.
Matildaverksamheten
Matildaverksamheten offers support, shelter and advice to women with a foreign background who are subjected to threats and violence by their partners. You do not need to give your name when you call Matildaverksamheten.
The telephone number for Matildaverksamheten is 08 646 10 70
RFSL
The Swedish Federation for Lesbian, Gay, Bisexual, Transgender, Queer and Intersex Rights (RFSL) is a non-profit organisation that strives to create an equal world where all LGBTQI people’s human rights are respected. RFSL runs a support clinic for LGBTQI people who have been subjected to threats and violence.
Terrafem
Terrafem is an organisation that offers counselling, legal advice and refuge to women who have been subjected to violence. The organisation offers support in many languages.
The telephone number for Terrafem is 020 52 10 10
Calls are free of charge. You do not need to give your name when you call.
TRIS (Tjejers rätt i samhället)
TRIS is an organisation that supports and advocates for the rights of women and girls who live with honour-related violence and oppression.
The telephone number for TRIS is 010 255 9191
1000 Möjligheter
1000 Möjligheter (“1,000 Opportunities" in English) is a foundation that offers support and assistance to young people who are victims of dating violence or prostitution.
Words and terminology explained
Kvinnojourer and tjejjourer
Kvinnojourer and tjejjourer are organisations that offer support, advice and assistance to women and girls who are subjected to threats and violence.
Women’s shelters
Women’s shelters provide safe accommodation for women who need to leave the family home due to domestic violence. Most women’s support organisations can arrange places in shelters. Many women who live in shelters have their children with them.
Men’s violence against women
Girls and women all over the world and in all cultures are subjected to violence. Much of the violence against girls and women takes place within the family. This violence is usually perpetrated by men.
Domestic violence
Domestic violence is violence that takes place in a close relationship. This includes violence committed by a husband or wife, cohabitee, civil partner, parent or other close relative.
Honour-related violence and oppression
In certain families, extended families and communities there are strong beliefs about how women and girls should behave. The family may impose rules on who female members can socialise with or forbid young women to have sex before marriage. If someone is subjected to violence or is otherwise punished because they break the rules imposed by the family or community to protect its honour, this is called honour-related violence or oppression. Honour-related violence is often meted out by multiple people acting together. The perpetrators are not necessarily the partners of victims. They may be parents, siblings or other relatives, or acquaintances of the family.
LGBTQI
LGBTQI is an umbrella term for lesbian, gay, bisexual, transgender, queer and intersex people.
Transgender person
A transgender person is someone who does not identify with or express themselves as the sex assigned to them at birth. Transgender is not a sexual orientation.
