If you are not satisfied
Last updated: 4 10 2018
If you are not satisfied with the care and service you have received, you can contact the manager of the care facility.
If you are still not satisfied with the care you are given, you can contact the Patients' Advisory Committee. Every county council or region has one, and they can give you guidance, support and help.
You can also contact the Health and Social Care Inspectorate (IVO), which deals with complaints about care services.