Accessibility
Last updated: 6/7-2023
Informationsverige.se is a website managed by Sweden’s county administrative boards (Länsstyrelserna). We want as many people as possible to be able to use the Informationsverige.se. website. This page describes how the website fulfils the requirements of the Act on Accessibility to Digital Public Services (Lagen om tillgänglighet till digital offentlig service), as well as any known accessibility problems and how you can report errors or other shortcomings, so we can address them.
How accessible is the website?
This website is partly compatible with the Act on the Accessibility of Digital Public Services.
What are you options if you are unable to access parts of the website?
If you need information from informationsverige.se in some other format than those available on the website today, you can contact us and request release of the content in some other format. The response time is typically 2–3 working days.
Report problems with the website’s accessibility
We are always working to improve the website’s accessibility. If you discover problems that are not described on this page, or if you think we are not fulfilling the requirements of the above Act, you are welcome to report this to us so that we know the problem exists.
You can also request the release of content or report problems here:
- Phone: 010-224 40 00 (specify that it is about informationsverige.se)
Supervision
The Agency for Digital Government (Myndigheten för digital förvaltning, DIGG) is responsible for supervising compliance with the Act on Accessibility of Digital Public Services. If you are not satisfied with they way we deal with the views you express, you can contact DIGG and points this out to them.
Technical information about the website’s accessibility
This website is partially consistent with the Act on Accessibility to Digital Public Services.
Content which is not accessible is listed here:
- The website’s screen reader function does not include the Somali and Tigrinya languages.
Estimated time of resolution: The supplier of the screen reader service does not offer the Somali or Tigrinya languages.
- Information about cookies in several languages. Due to functional shortcomings of the publication tool it is not possible to translate the dialog box with information about cookies into any other languages than Swedish and English.
Estimated time of resolution: A solution to the problem is being developed. It is estimated to be applied at the end of 2023.
- Since January of 2021 we are unable to guarantee full functionality of the website to visitors using the Internet Explorer browser. Internet Explorer is no longer being updated, and has been substituted by the Edge browser.
Estimated time of resolution: No resolution is planned.
Unreasonably onerous adaptation
The County Administrative Board has invoked an exception due to unreasonably onerous adaptation, under Section 12 of the Act on Accessibility to Digital Public Services, regarding the content below.
- Insufficient accessibility in videos produced by external parties/suppliers.
The Informationsverige.se website includes a large number of videos that serve as a complement to the text and image content. These videos were produced by external parties, and in some cases do not live up to the website’s accessibility standard. Adapting these videos is deemed unreasonably onerous. - Insufficient accessibility in documents produced by external parties/suppliers.
There are a number of PDFs on the Informationsverige.se website that serve as a complement to the text and image content. These PDFs were produced by external parties, and in some cases do not live up to the website’s accessibility standard. Adapting these PDFs is deemed unreasonably onerous.
How we tested the website
Our web content editors continuously review and test the website as part of our accessibility policy.
In 2023 we will be implementing a number of improvements, as a result of:
- An accessibility review of the website carried out by an external party in 2022.
- Insights gained from focus groups during 2022.
The current version of the website was published on 23 November 2022.
The report was updated on 28 April 2023.
